Customer Support, Built AI-First
One inbox. One platform. One price.
WhatsApp, email, and web chat in one place. AI handles the routine. Your team handles what matters.
No credit card required
Product
One Platform, Every Channel
Inbox
3 conversations
Order #4521 status?
Thanks for the help!
How do I upgrade my plan?
Unified Inbox
Every conversation, one place
WhatsApp, email, web chat—no more switching tabs. See customer history, notes, and context instantly.
- All channels in one view
- Customer history sidebar
- Team assignments & handoffs
Pandy AI
Handling automatically
What's your refund policy?
We offer full refunds within 30 days of purchase. After that, we provide prorated refunds based on remaining usage in your billing cycle.
Perfect, thanks!
AI Chat
AI that handles the routine
Trained on your knowledge base, it resolves common questions automatically. Humans step in only when needed.
- Semantic understanding
- Knows when to escalate
- No per-resolution fees
Workflow Builder
Your instruction
Route billing questions to the billing team and mark as high priority
WHEN
Message contains 'billing'
ROUTE
Billing Team
SET
Priority: High
Workflow Builder
Automate without code
Describe what you want in plain English. 'Route VIP customers to senior support.' AI builds it, you review.
- Natural language setup
- Visual workflow diagrams
- Instant activation
Dashboard
Last 7 days
AI Resolution
73%
Avg Response
45s
CSAT Score
4.8
Conversations
Reports
Know what's working
6 built-in dashboards plus AI-powered custom reports. Ask in plain English: 'Show me bot performance this week.'
- Real-time metrics
- Team leaderboards
- CSAT tracking
Features
Everything You Need,
Nothing You Don't
AI That Actually Works
Resolves routine questions using your knowledge base. Semantic search understands intent, not just keywords.
Automate in Plain English
'Route billing questions to billing team.' That's it. AI builds the workflow, you review and activate.
One Inbox, Every Channel
WhatsApp, email, web chat—all in one place. No extra fees, no separate products.
Knowledge Base
Upload docs, AI learns your business
Ticketing
Convert chats to tickets, track SLAs
Integrations
Shopify, Stripe, Jira, any REST API
AI Reports
Ask 'show me bot performance this week'
Team Management
Roles, schedules, round-robin assignment
Smart Search
Find any conversation or customer instantly
CSAT & Feedback
Measure satisfaction, track trends
Custom Attributes
Track any customer data you need
Pricing
Simple, Transparent Pricing
One price. Everything included. No surprises.
| Pandy | Intercom | Zendesk | Freshdesk | |
|---|---|---|---|---|
| Base price | $12/seat | $29–$132/seat | $55–$169/agent | $15–$109/agent |
| AI included | Included | $0.99/resolution | +$50/agent | Usage fees |
| WhatsApp included | Included | Usage fees | Add-on | Separate product |
| Per-resolution fees | None | Yes | None | Yes |
Prices reflect annual billing.